Visit any Total Diabetes Supply product detail page. Select the “Subscribe & Save” button and select a quantity and frequency. The default options for delivery are every 30, 60, or 90 days - but you can always adjust your schedule from within your customer account later. Add the selection to your cart. Add additional products or go straight to checkout.

Note: You can add one-time purchases to the same cart and checkout all at once. The first order will contain all items and all future subscription orders will ship out with the subscription products only. Checkout out with your billing, shipping and payment info. You will be asked to create an account for subscription orders so you can manage them moving forward.

Yes, you can subscribe to multiple products at once! And if you want to try a new product or just need something extra, you can simply add a one-time purchase to your subscription order. Easily add or remove products from an existing subscription at any time.

Log in to your customer account. From the My Account page, click Manage Subscriptions to view your active and paused subscriptions. Under Actions, click Edit for any active subscription you want to change. Here, you can modify your Next Charge Date and Subscription Delivery Schedule, as well as Quantity. You can also click Delivery Schedule to review a summary of all your upcoming orders.

Log in to your customer account. From the My Account page, click Manage Subscriptions to view your active and paused subscriptions. Under Actions, click Edit for any active subscription you want to change. Here, you can modify your Subscription Delivery Schedule, and change your delivery frequency.

Of course you can! To pause a subscription at any time, log in to your account. From the My Account page, click Manage Subscriptions. To pause an order, simply click Cancel under Actions on any subscription product you want to pause. You can reactivate a canceled subscription at any time. You can also skip an upcoming shipment by clicking the Delivery Schedule tab. Then, select Skip for any upcoming order you would like to skip.

To add products to an existing subscription, log in to your account. From the My Account page, click Manage Subscriptions to view your active and paused subscriptions. Select Add Product, located directly below the subscription you would like to change. You will then be prompted to find and select a new product to add.

Once you have selected the new subscription product you want to add, you can set the quantity, delivery schedule, delivery address and next charge date.

Log in to your customer account. From the My Account page, click Manage Subscriptions to view your active and paused subscriptions. In the Payment Methods tab, you'll find the current method of payment along with the current billing address. *Please note, this is not the same as the shipping address. You would edit the address in this section if your billing address has changed or if you need to update your email address.

Note: If you signed up using PayPal and want to change your payment method in PayPal, you need to cancel the subscription and start a new subscription via the checkout. This is due to PayPal requiring a new billing agreement for any changes made.

Log in to your customer account. From the My Account page, click Manage Subscriptions to view your active and paused subscriptions. Click on Addresses and click onto the address you would like to update. You will then be able to modify your shipping address fields. *Please note, this only affects the shipping/delivery address. This does not update billing information related to the method of payment.

You can pause or cancel a subscription at any time by logging in to your account. From the My Account page, click Manage Subscriptions to view your active and paused subscriptions. Under Actions, click Cancel for the subscription you want to cancel or pause.

All subscribers are guaranteed extra savings! You will save 5% off the current list price at the time of shipment. If you notice a change in your subscription price, it is most likely due to a change in that product’s list price. Please note, discount codes may not be combined with your subscription discount.

We're always here to help however we can!

Please feel free to call our Customer Service team at 1-877-977-7709, Monday - Friday, 9am - 5pm, Eastern Standard Time. You can also contact us by email via the contact form here.